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Platform overview

Start Building Chatbot using WABA

Connect with customers on their preferred channel using a single messaging API platform. WABA NXCMSG WhatsApp API simplifies communication workflows, improves delivery rates, and helps businesses build meaningful conversations. Elevate your chatbot experience with a visual playground. Our platform empowers you to create, test, and build highly engaging chatbots with a single, user-friendly interface. Forget complex code; our intuitive drag-and-drop interface lets you design the chatbot of your dreams, all without writing a single line of code.

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Testimonials

Before WABA API, our listener contests were hard to manage at scale. Now we broadcast to our entire WhatsApp audience in one click and get real-time responses. Engagement is up, and our team saves hours every week.

- Saurabh pandya, Regional Programming Head, 94.3 MY FM

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WhatsApp became an essential tool for our movie promotions. We used it to send trailer alerts, ticket booking links, and show reminders directly to audiences on WhatsApp. The click-through on booking links was far higher than any other channel we tested.

- Arpit Garg, Producer , Bollywood

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Official WhatsApp Business API. Simple Pricing. Real Results.

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Yes — for business-initiated conversations outside the 24-hour customer service window, you must use WhatsApp-approved message templates. These templates must comply with WhatsApp policy and are required to send alerts, reminders, or bulk messages.Improved customer service: WhatsApp Cloud allows you to provide 24/7 customer service. Chatbots can answer common questions, handle simple requests, and even resolve complex issues.

WhatsApp Business API messaging is billed per template message sent and varies by message type and destination country. Session messages (within 24h of a customer message) may have different charges compared to proactive template messages.

You can send bulk messages only to users who have opted in to receive messages from your business and when using approved templates. WhatsApp requires opt-in for each recipient to ensure compliance and avoid spam.

Within the NXCMSG dashboard, you can create message templates, submit them for WhatsApp approval, track approval status, and reuse templates across automation, campaigns, and scheduled messages.

NXCMSG provides real-time delivery reports, read receipts, campaign performance metrics, and engagement analytics so you can optimize message timing, content, and channel performance.

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